Tag: Customer Service

NJM Insurance Group Achieves J.D. Power Auto Claims Certification

NJM Insurance Group secures J.D. Power Auto Claims Certification for the 9th year, underscoring excellence in claims service and customer satisfaction.

NJM Insurance Group Achieves JD Power Certification Again

NJM Insurance Group proudly announces its ninth consecutive JD Power Auto Claims Certification, reflecting its commitment to exceptional customer service.

TruStage Cyberattack Recovery Efforts and Consumer Impact

TruStage is recovering from a cyberattack affecting life insurance claims, prompting service disruptions and consumer concerns. Learn about their recovery efforts and impact.

Allstate Launches Claims University to Enhance Claims Processing

Allstate launches Claims University in Dallas to enhance skills of claims professionals, ensuring better customer recovery experiences and service quality.

Transforming Insurance with AI: Customer Experience and Human Touch

Discover how AI is redefining customer experiences in insurance, blending technology with human touch for better risk management and service efficiency.

2026-2027 Home Insurance Awards Recognize Top Providers in the U.S.

Explore the 2026-2027 Home Insurance Awards recognizing top companies for customer service and claims processing in a challenging economic landscape.

Farmers Insurance Enhances Transparency with New Coverage Initiatives

Explore Farmers Insurance's new initiatives for clearer policies and enhanced customer service, including Coverage on a Page and review sessions for all homeowners.

EV Auto Partners with Amazon Autos for Enhanced Vehicle Sales

Discover how EV Auto's partnership with Amazon Autos enhances online vehicle sales and customer experience in the electric vehicle market.

Jackson National Life Insurance Company: 2026 Annuities Provider of the Year

Jackson National Life Insurance Company named 2026 Annuities Provider of the Year, showcasing excellence in retirement planning and customer service innovations.

Keystone Insurance Services: Leading Auto Insurance Provider in Utah

Discover how Keystone Insurance Services was recognized as Utah's leading auto insurer for 2026, focusing on customer satisfaction and community involvement.