INSURASALES

Tag: Customer Service

Severe Weather Contingency Plans: Essential Tech for Insurance Agencies

Explore how insurance agencies can strengthen disaster response with cloud-based AMS, integrated customer portals, texting, and digital payment solutions for seamless service during severe weather.

AI Transforms Insurance Call Centers with Enhanced Customer Support

Explore how AI is revolutionizing insurance call centers, enhancing customer service in Medicare enrollment through eHealth's advanced AI agent.

Guardian Life Reports Record 2024 Results and Highest Policyholder Dividends

Guardian Life Insurance Company of America posts record operating income and dividends in 2024, highlighting growth and financial stability driven by strategic investments and strong risk management.

Billing Complications Persist After Solar Lease Transfer in Home Sale

An Arizona man encounters billing issues with a solar lease post-home sale due to company bankruptcy and poor service transition, highlighting risks in property transactions.

Transforming Insurance: The Role of Generative AI

Explore how Generative AI is transforming the insurance industry by enhancing customer service, streamlining processes, and addressing potential risks.