Tag: Customer Service

Guardian Life Awarded DALBAR Recognition for Service Excellence

Guardian Life Insurance Company wins DALBAR award for exceptional service quality in individual life and disability insurance. Learn more about their achievements.

Navigating the Future of Insurance: Client-Centric Strategies and Innovation

Explore how the insurance industry is adapting to client demands with technology and acquisition strategies to enhance service and competitiveness.

Navigating the Insurance Industry: Innovation and AI Integration

Discover how Equal Parts is transforming the insurance industry through technology, focusing on modernization and efficient customer service with AI.

Guardian Life Insurance: Award-Winning Customer Service in Annuities

Discover Guardian Life Insurance's award-winning customer service in annuities, recognized by DALBAR for excellence and commitment to client care.

HawkSoft's AI Integration: Transforming Insurance Agency Efficiency

Discover how HawkSoft's AI integration with Sonant optimizes workflows and enhances client service for independent insurance agencies.

HawkSoft and Sonant Partnership: Revolutionizing Insurance Call Management

Discover how HawkSoft and Sonant's partnership enhances insurance call management through AI. Streamline operations and improve customer service now!

Navigating Health Insurance Premium Increases Post-Pandemic Subsidies

Explore how the end of pandemic subsidies could impact health insurance premiums and learn strategies for insurers to adapt effectively.

Enhancing Data Collection in Insurance: HawkSoft Partners with SALT

Discover how HawkSoft and SALT's partnership is revolutionizing data collection in insurance, enhancing compliance and client experience through innovative technology.

Challenges in Medicare Enrollment Communication Impacting Call Response Rates

High call volumes and limited caller ID on landlines during Medicare enrollment cause missed calls; email notifications are limited to daily updates only when new information arrives.

American Dream Auto Protect: Comprehensive Extended Car Warranty Options

Explore American Dream Auto Protect's extended auto warranty plans offering customizable coverage, a large ASE-certified repair network, and efficient claims processing for vehicles up to 20 years old or 200,000 miles.