Rate Insurance secures #40 spot on Insurance Journal's 2025 Top 50 Personal Lines Agencies list, highlighting its growth and digital innovation in U.S. insurance.

A viral incident involving a USAA insurance adjuster showcases communication challenges and professionalism issues in auto insurance claims, highlighting the role of regulatory oversight and consumer complaint processes.

Eleos launches AI Voice Agent to provide 24/7 customer support for life and disability insurance, enhancing digital engagement and operational efficiency.

Verda Health Plan of Texas provides multilingual assistance for enrollment and features $0 co-pay on primary and specialist care, inpatient hospitalization, and urgent care. Enrollment open through December 7th.

Zurich Insurance rolls out digital policy cards and travel alerts in Singapore, Malaysia, and Australia via Zurich Edge platform, enhancing real-time access and travel safety for insured customers.

Explore how insurance agencies can strengthen disaster response with cloud-based AMS, integrated customer portals, texting, and digital payment solutions for seamless service during severe weather.

Explore how AI is revolutionizing insurance call centers, enhancing customer service in Medicare enrollment through eHealth's advanced AI agent.

Guardian Life Insurance Company of America posts record operating income and dividends in 2024, highlighting growth and financial stability driven by strategic investments and strong risk management.

An Arizona man encounters billing issues with a solar lease post-home sale due to company bankruptcy and poor service transition, highlighting risks in property transactions.

Explore how Generative AI is transforming the insurance industry by enhancing customer service, streamlining processes, and addressing potential risks.