Discover how Nationwide Insurance is transforming claims processing with AI, improving efficiency and customer satisfaction while setting new industry standards.

Discover how XBP Global is transforming insurance payments with AI, enhancing efficiency and compliance. Read on for insights into this significant collaboration.

Everly and Zinnia receive the Datos Impact Award for innovative, digital life insurance solutions enhancing customer experience and operational efficiency.

Explore how web-first, cloud-native technologies are reshaping property and casualty insurance with advanced automation, AI, and interconnected ecosystems for enhanced efficiency and customer experience.

U.S. insurers enhance websites to meet rising consumer expectations, focusing on interaction, privacy, and service amid digital marketing changes. Industry lags in innovation but sees improvements in content and responsiveness.

USA Auto enhances policyholder satisfaction and retention by deploying the insured.io omnichannel customer engagement platform, integrating real-time policy and payment services.

TAL unveils 'Life Takes Guts' brand platform to simplify life insurance and enhance its relevance and accessibility, targeting younger Australians and addressing underinsurance challenges.

U.S. auto insurance premiums have surged over 50% since 2019, boosting insurer profits but causing customer satisfaction to decline. The J.D. Power 2025 study reveals retention challenges and the importance of seamless omnichannel experiences.

U.S. pet insurance faces high claims ratios threatening sustainability. Industry shifts toward integrated pet wellness ecosystems and digital innovation to enhance value and mitigate risks.

5Star Life Insurance Company secures a place on Forbes' World’s Best Insurance Companies list for the third consecutive year, recognized for growth and customer service excellence in the U.S. life insurance market.