Tag: AI

Eleos Unveils AI Voice Agent to Enhance 24/7 Insurance Customer Support

Eleos launches AI Voice Agent to provide 24/7 customer support for life and disability insurance, enhancing digital engagement and operational efficiency.

EIS 2026 Outlook Highlights AI and Customer Experience Trends in Insurance

EIS forecasts key insurance industry trends for 2026, highlighting AI-driven automation and enhanced customer experience as critical for operational efficiency and competitive advantage.

Cybersecurity and AI Shape 2026 Cyber Insurance Trends and Risks

Explore key cybersecurity trends and AI impacts driving 2026 cyber insurance market evolution. Insights on risk management, third-party exposure, ransomware, and regulatory shifts.

AI-Driven Digital Transformation in Financial Services Customer Engagement

Explore how AI-driven relationship intelligence is shaping the digital transformation of customer engagement in financial services, with insights from Ronak Amin of Aidentified.

Intel Deepens Semiconductor Investment in Malaysia with $208M Expansion

Intel announces a $208 million investment to enhance semiconductor assembly and advanced packaging operations in Malaysia, supporting the country's industrial growth plan and reinforcing Southeast Asia's role in the global chip supply chain.

Fujitsu Launches Frontria Consortium to Tackle AI Disinformation and Security Risks

Frontria consortium, launched by Fujitsu, unites global firms to address AI disinformation, security, and compliance, driving innovation in insurance and finance sectors.

LifeSearch Integrates Digital Trust Creation into Self-Serve Life Insurance Journey

LifeSearch integrates a fully digital trust solution into its online life insurance purchase process, enhancing trust adoption and streamlining claims settlement for beneficiaries.

Medicare AI Claims Review Pilot Launches in Six States, Raising Provider Concerns

A new Medicare pilot program using AI for claims review will launch in six states, including Arizona, sparking provider concerns over care denials and increased administrative processes.

Nationwide Launches AI-Powered Virtual Home Inspections to Boost Risk Prevention

Nationwide and Chrp partner to offer AI-driven virtual home inspections, enhancing homeowners insurance risk prevention and underwriting efficiency across the U.S.

Forrester Forecasts AI-Driven Growth and Customer Focus in Insurance 2026

Forrester's 2026 insurance industry predictions emphasize AI-driven operational efficiency, enhanced customer experience, cyber insurance growth, and new underwriting in high-risk markets, alongside micro-insurance opportunities in the gig economy.