USAA expands its Chesapeake office by adding 500 employees and a new facility to serve over 14 million military members. The move enhances claims training and workforce capabilities.

Texas Senate advances SB 458 to mandate appraisal clauses in auto and home insurance policies, enhancing dispute resolution and regulatory oversight.

Starting in 2026, Washington State requires independent appraisals for disputed auto insurance claims to ensure fair payouts and improve claims transparency.