Increasing use of drone surveillance by U.S. homeowners insurance companies raises privacy and regulatory questions as insurers leverage aerial technology for risk assessment and underwriting decisions.

Medicare initiates an AI-based pilot program to aid in approving or denying certain medical procedures, raising considerations about healthcare administrative processes and payer-provider dynamics.

OneShield names Doug Moore as Chief Innovation Officer to lead AI strategy for property and casualty insurance solutions, emphasizing practical AI tools and innovation in insurance technology.

U.S. insurers enhance websites to meet rising consumer expectations, focusing on interaction, privacy, and service amid digital marketing changes. Industry lags in innovation but sees improvements in content and responsiveness.

Roamly introduces an AI-driven Carshare insurance platform that integrates with fleet management SaaS tools to reduce operational costs and enhance compliance for shared mobility providers.

USA Auto enhances policyholder satisfaction and retention by deploying the insured.io omnichannel customer engagement platform, integrating real-time policy and payment services.

USA Auto implements insured.io’s omnichannel customer engagement platform to enhance policyholder access and retention from launch.

Private equity firm to acquire Nasdaq-listed insurance tech firm Sapiens for $2.5 billion, signaling consolidation and growth in the U.S. insurance software market.

A leading Third-Party Administrator adopts CalcFocus Achieve and Forecast systems to modernize policy administration, enhance digital service, and accelerate Life and Annuity product deployment.

CCC Intelligent Solutions and Elitek Vehicle Services have expanded their CCC Diagnostics Network integration to automate documentation for Elitek’s mobile sublet services, enhancing efficiency for collision repair shops using CCC ONE.