XBP Global Partners with Leading U.S. Insurer for Automation Revolution
XBP Global Enters Multi-Year Automation Partnership with U.S. P&C Insurer
IRVING, Texas, Dec. 29, 2025 – XBP Global Holdings, Inc. has announced a five-year strategic partnership with a leading U.S. property and casualty insurer. Valued at approximately $24 million, this collaboration aims to enhance the insurer's payment operations using XBP Global's advanced automation technologies.
The partnership will integrate XBP Global’s AI-driven and robotic process automation platforms, revamping the insurance provider’s payment processing systems. An integral component of this initiative is XBP’s Mobile Payment solution, designed to provide policyholders with efficient and secure mobile transaction capabilities, thereby improving the overall user experience.
Furthermore, the project will leverage XBP’s Intelligent Document Processing technology to automate data capture, extraction, and validation of payment-related information. By minimizing manual input, this solution aims to expedite reconciliation processes. Additionally, the company’s Exception Platform will effectively manage discrepancies, enhancing accuracy and ensuring a faster resolution in payment workflows.
The transformation will also digitalize paper-based communications, boosting operational efficiency, regulatory compliance, and reducing processing times. These advancements will position the insurer's payment framework to scale effectively and meet evolving market demands, aligning with both risk management and regulatory compliance requirements.
Lakshmi Narayanan, President, Bills and Payments, XBP Americas, remarked, "Partnering with a major insurer to reimagine payment processes demonstrates the increasing need for intelligent, mobile-enabled payment systems that offer efficiency and accuracy at scale."
This collaboration aims to transform the insurer's payment infrastructure through a secure, automation-led strategy, underscoring a growing industry trend. The integration of advanced technologies within the insurance sector represents a significant shift towards enhanced service delivery and client satisfaction.
About XBP Global
XBP Global is a leading technology and services provider specializing in intelligent workflow automation across diverse industries. Operating in 20 countries with a workforce of approximately 11,000, XBP Global collaborates with over 2,500 organizations, including numerous Fortune 100 companies, to upgrade critical systems and processes. By blending cutting-edge innovation with operational proficiency, XBP empowers clients to leverage digital transformations for maximized business value. Visit XBP Global's website for more information.
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