Tag: Insurance Industry

J.D. Power 2025 Study Reveals Gaps in Digital Claims Experience Impacting Customer Retention

The 2025 J.D. Power study finds digital claims management improves satisfaction, but gaps in proactive communication and app use affect customer retention in auto and home insurance.

Q3 Earnings Wrap: Life Insurers Show Mixed Results Amid Market Shifts

Review Q3 earnings for major U.S. life insurers including Prudential, Aflac, and others. Analyze revenue results, stock reactions, and key market influences affecting the sector.

Symetra Marks 5 Years of Social Impact with $1M in Grants to Nonprofits

Symetra Life Insurance celebrates 5 years of its 'Symetra Empowers Communities' initiative, awarding $1 million in grants to nonprofits addressing economic mobility and housing challenges nationwide.

Bridge Specialty Group Expands US West with National Brokerage and Leadership Moves

Bridge Specialty Group extends its US western presence with a new national brokerage platform and three leadership appointments, highlighting key shifts in wholesale insurance distribution.

Personal Group Holdings Names New CFO Amid Strategic Leadership Transition

Personal Group Holdings announces CFO transition as Sarah Mace steps down, with Matthew Cohen named successor to support the company’s strategic growth plans and financial leadership.

Alera Group COO Jenny Bures Exits Wealth and Retirement Leadership

Private equity-backed Alera Group removes COO Jenny Bures from wealth and retirement roles, reflecting leadership changes in its insurance business.

Swiss Re Updates Underwriting Guidelines to Expand HIV Insurance Coverage

Swiss Re revises underwriting manual and introduces AI tool to improve HIV risk assessment, enhancing life insurance access for people living with HIV.

Venerable Appoints Alexandra Findleton Head of Flow Reinsurance to Boost Growth

Venerable names Alexandra Findleton Head of Flow Reinsurance, expanding its variable annuity reinsurance operations and growth strategy in the U.S. market.

Expert Insurance Insights and Industry Perspectives for Decision-Makers

Access expert insights and detailed perspectives from industry leaders to aid insurance professionals in making informed decisions amidst regulatory and market challenges.

Heather Kane Receives NAFA's 2025 Lifetime Achievement Award

Heather Kane awarded the 2025 Bo Johnson Spirit Award for Lifetime Achievement by NAFA, recognizing her impact on independent annuity distribution at the 17th annual Annuity Distribution Summit.