Tag: Claims Handling

Oklahoma AG Moves to Intervene in State Farm Roof Claims Litigation

Oklahoma Attorney General intervenes in lawsuit against State Farm alleging coordinated efforts to reduce valid roof-related insurance claim payouts. Case underscores regulatory focus on insurer claims practices.

Florida Insurance Reforms Drive Market Stability Amid Ongoing Challenges

Florida's property insurance reforms are fostering market stability while addressing litigation, accountability, and claims handling to strengthen the sector.

USAA Adjuster Call Incident Highlights Claims Communication Challenges

A viral incident involving a USAA insurance adjuster showcases communication challenges and professionalism issues in auto insurance claims, highlighting the role of regulatory oversight and consumer complaint processes.

Florida Fines Property Insurers $2M+ for Claims Handling Violations

Florida insurance regulators fined eight property insurers over $2 million in 2025 for claims-handling violations including delayed payments and unlicensed adjusters amid ongoing hurricane season.

Rhode Island Proposes Major Updates to Unfair Claims Settlement Practices Act

Rhode Island Senate Bill S1015 proposes comprehensive reforms to unfair claims settlement practices, enhancing standards for appraisal, direct payments, and total loss determinations in auto insurance.