Tag: Claims Handling

Washington Insurance Commissioner Issues Emergency Order for Flood-Related Claims

Washington State Insurance Commissioner Patty Kuderer issues an emergency order to aid flood-affected policyholders, directing insurers on claims handling and adjuster registration during the declared emergency.

Florida Bill Targets AI-Only Denials in Insurance Claims

Florida legislation proposed to ban insurance claim denials based solely on AI outputs, addressing accountability and policyholder confidence amid AI integration in claims processing.

Oklahoma Insurance Department Proposes 2026 Legislative Reforms for Homeowners Insurance

The Oklahoma Insurance Department unveils 2026 legislative proposals targeting improved consumer protections, faster claims handling, and enhanced transparency in the homeowners insurance market to address premium increases and market stability.

Oklahoma AG Moves to Intervene in State Farm Roof Claims Litigation

Oklahoma Attorney General intervenes in lawsuit against State Farm alleging coordinated efforts to reduce valid roof-related insurance claim payouts. Case underscores regulatory focus on insurer claims practices.

Florida Insurance Reforms Drive Market Stability Amid Ongoing Challenges

Florida's property insurance reforms are fostering market stability while addressing litigation, accountability, and claims handling to strengthen the sector.

USAA Adjuster Call Incident Highlights Claims Communication Challenges

A viral incident involving a USAA insurance adjuster showcases communication challenges and professionalism issues in auto insurance claims, highlighting the role of regulatory oversight and consumer complaint processes.

Florida Fines Property Insurers $2M+ for Claims Handling Violations

Florida insurance regulators fined eight property insurers over $2 million in 2025 for claims-handling violations including delayed payments and unlicensed adjusters amid ongoing hurricane season.

Rhode Island Proposes Major Updates to Unfair Claims Settlement Practices Act

Rhode Island Senate Bill S1015 proposes comprehensive reforms to unfair claims settlement practices, enhancing standards for appraisal, direct payments, and total loss determinations in auto insurance.