Beneva Advances Core Insurance Operations with Guidewire Cloud Migration

Beneva, a Canadian mutual insurance company, has successfully transitioned its core insurance operations to the Guidewire Cloud Platform to enhance operational efficiency. The migration process involved implementing Guidewire PolicyCenter and BillingCenter, which support advanced underwriting, policy administration, billing management, and IT operations. Initially focused on personal lines, this strategic move aims to enable faster responses to changing market conditions and improve customer experience, with plans to extend the migration to commercial and brokerage-based operations.

This adoption follows Beneva’s earlier migration of Guidewire ClaimCenter to the cloud in 2023, positioning the company as a full Guidewire InsuranceSuite customer on the Guidewire Cloud Platform. The company plans regular updates to the platform, leveraging capabilities such as Autopilot Workflow Service, Guidewire Data Studio, Guidewire Explore, and Guidewire Jutro Digital Platform, enhancing data utilization and digital service delivery.

Deloitte, a Guidewire PartnerConnect Consulting member, spearheaded the cloud migration project, underscoring the collaboration between consulting expertise and technology implementation. Guidewire recognizes Beneva’s efforts, with its chief customer officer highlighting the role of the cloud-based InsuranceSuite as a foundational element supporting Beneva’s business strategy.

This transition reflects broader trends in the insurance industry towards cloud adoption to modernize legacy systems, improve operational agility, and support digital transformation initiatives. Guidewire’s ongoing investments, including a $60 million expansion in Japan, indicate a commitment to enhancing global cloud infrastructure and customer capabilities.

For U.S. insurance professionals, Beneva’s cloud adoption represents a case study in leveraging modern cloud platforms to streamline policy administration and billing functions, improve underwriting efficiency, and prepare for future market adaptations. The integration of advanced workflow and data analytics tools within the Guidewire Cloud Platform highlights the growing importance of AI-driven solutions and data intelligence in insurance operations.