Essential Contractor Guidelines for Homeowners in Hawaiʻi After Flooding

In response to the severe flooding and resulting property damage across Hawaiʻi, the state's Department of Commerce and Consumer Affairs (DCCA) advises homeowners to ensure they hire licensed contractors for necessary rebuilding and repairs. This guidance comes as numerous communities initiate recovery efforts. Engaging licensed professionals is crucial for safety, securing necessary permits, and compliance with building standards.

Significant damage has been reported throughout the islands, leading to an influx of insurance claims. This scenario heightens susceptibility to unlicensed contractors who may exploit the situation. The DCCA continues to receive reports and complaints about such contractors who may perform substandard work or fail to complete projects after being paid.

It's important for homeowners to understand the distinction between insurance adjusters and contractors. Adjusters are responsible for evaluating damages and determining the appropriate insurance payouts; they do not conduct repair work. Any individual offering both services should be approached with caution, as this may indicate potential fraud. Verifying the credentials of anyone offering repair services is essential before making any agreements.

Legal consequences for unlicensed contracting activities can involve fines and other penalties. Homeowners are advised to diligently research and hire licensed contractors to protect their investment and avoid complications with insurance policies arising from unlicensed or faulty work.

The DCCA provides resources for homeowners, including a detailed list of licensed contractors within the state. This information can be accessed through the Licensed Contractor website at licensedcontractor.hawaii.gov. Additionally, homeowners can verify a contractor’s license through businesscheck.hawaii.gov, which offers comprehensive details about licensed professionals, including their qualifications, insurance coverage, and any history of complaints.