Specialty Program Group Enhances Operations with Vertafore's AI-Driven Surefyre
Specialty Program Group LLC (SPG) has implemented Vertafore's Surefyre platform to modernize its digital interface for retail agencies and enhance operational efficiencies for its partners.
This integration advances SPG's underwriting processes and quoting capabilities, streamlining workflow and reducing processing times. Surefyre is an AI-enabled, low-code/no-code portal designed specifically for managing general agents (MGAs) and wholesalers in the property and casualty insurance sector, facilitating smoother rating, quoting, and application procedures across various systems. Users of Surefyre have reported time savings of up to 2.5 hours per policy issued, reflecting significant operational efficiency gains.
A critical factor in SPG's selection of Surefyre was the platform's ability to integrate seamlessly with its existing core systems, AIM™ and ImageRight®. The integration lays a foundation for incorporating future AI-driven features, such as a PDF-to-webform conversion tool and AI-based ingestion of unstructured data, slated for release in 2025 and 2026 respectively. These enhancements aim to optimize submissions, risk selection, and data processing tasks within SPG's brokerage operations.
Vertafore holds a leading position as a technology provider for MGAs and wholesalers, with 85% of the top 20 US MGAs by premium adopting its solutions. The partnership between SPG and Vertafore exemplifies ongoing collaboration between tech innovators and market leaders to advance efficiency in specialty insurance distribution. Vertafore emphasizes that its combined suite of Surefyre, AIM, and ImageRight platforms supports accelerated operational workflows while positioning SPG to leverage emerging AI capabilities for smarter, faster decision-making.
The adoption of AI technology within specialty insurance brokerage signals a growing trend toward automation and enhanced digital workflows that reduce friction and increase speed in the underwriting process. These improvements are anticipated to support SPG's scalability and competitiveness in an increasingly complex market environment. The case highlights Vertafore's role in enabling digital transformation tailored to the unique needs of MGAs and wholesalers in the US insurance sector.
Overall, SPG's deployment of Surefyre reflects a strategic investment in next-generation insurance technology to drive operational excellence and client service improvements. The integration of advanced AI tools foreshadows continued technological evolution aimed at streamlining specialty insurance distribution.