A J.D. Power study reveals that U.S. auto and home insurers face challenges in delivering adequate digital updates during the claims process, impacting customer satisfaction and retention.

ZestyAI's AI-driven Z-WATER™ model gains regulatory approval in five states, enabling insurers to better manage and price non-weather water risks, the fourth-costliest peril in homeowners insurance.

Louisiana's property insurance market faces ongoing challenges despite 2024 reforms, with high premiums and heavy reliance on the insurer of last resort narrowing private market options.

AM Best revises U.S. homeowners insurance outlook to stable, citing moderating premium growth, improved catastrophe risk management, and better reinsurance conditions for 2025.

Survey reveals Florida homeowners insurance market stabilization with faster claims but ongoing premium affordability issues post-Hurricane Ian.

The Eighth Circuit affirms insurers' strict residency requirements in homeowners insurance claims, impacting coverage conditions and claims litigation.

The Louisiana Department of Insurance launches Insurance Pop-Up events to offer in-person policy support, improve consumer understanding, and navigate market challenges in homeowners and auto insurance.

A new U.S. class action lawsuit alleges fossil fuel companies' climate deception has driven higher homeowners insurance premiums, introducing novel legal claims under RICO with potential market-wide impacts.

AM Best turns negative on U.S. homeowners insurance market outlook due to moderating premium growth and natural catastrophe losses impacting underwriting performance.

Consumer Reports urges major U.S. homeowners insurers to adopt a Homeowners Insurance Bill of Rights addressing rising premiums, cancellations, and market instability with standardized consumer protections.