U.S. auto insurance shopping increased in Q2 2025, driven by direct channels and rate reductions. Insights on consumer behavior, regional trends, and market dynamics inform insurer strategies.

TransUnion's Q2 2025 report shows an 18% rise in auto insurance shopping and 9% increase in home insurance, emphasizing data-driven marketing and customer retention strategies for insurers.

Q2 auto insurance shopping declines slightly as consumer switching rises, driven by risk-based pricing and bundled policyholders. Northeast shows highest shopping activity.

Insurers targeting Gen Z and millennials face challenges including low trust and product complexity. Simplifying purchases and enhancing financial education are key to engagement.

Amazon and Walmart are investing heavily in AI to revolutionize retail operations, consumer engagement, and market expansion, blending technology with new financial services and personalized shopping.

Insights from LIMRA's Life and Retirement Conference reveal consumer education gaps, improved group mortality rates, and challenges in annuity distribution within the U.S. life insurance industry.

U.S. auto insurance shopping grew 16% in Q1 2025, driven by tax refunds, tariffs, and older consumer activity, while retention rates declined to 78%.

U.S. auto insurance shopping increased 16% in Q1 2025 as tax refunds and tariffs drive new vehicle purchases. Policy retention declines, prompting insurers to adjust strategies.

Auto insurance shopping rose 10% in Q1 2024, driven by higher-risk consumers and traditional risk-based rate adjustments, with key factors like driving records and credit scores influencing premiums.