Tag: Claims

Chubb Faces Scrutiny Over Clergy Abuse Claim Settlements with NY Archdiocese

Chubb Insurance disputes claims settlement responsibilities for historic clergy abuse cases involving the New York Archdiocese, raising questions about liability coverage and insurance obligations.

J.D. Power Study Reveals Digital Claims Update Gaps Impacting Customer Retention

J.D. Power's 2025 study finds only 22% of insurers provide timely digital claims updates, impacting customer retention and satisfaction in auto and homeowners insurance.

Brian Walshe Trial Highlights Life Insurance and Forensic Challenges in Suspicious Death Case

Coverage of the Brian Walshe trial reveals crucial forensic and insurance-related elements, including life insurance considerations and investigative evidence in a suspicious death case.

Hong Kong Property & Casualty Insurance Faces Rising Claims Pressure in 2025

Rising claims from Hong Kong's Wang Fuk Court fire and natural disasters drive 2025 property and casualty insurance underwriting challenges, pushing net combined ratios higher.

Rising Auto Insurance Costs Drive Coverage Reductions and Fewer Claims

Rising U.S. auto insurance premiums have led nearly 30% of drivers to reduce coverage or accept higher deductibles, driving an 8.5% decline in claims in 2025.

J.D. Power Study Finds Digital Claims Management Boosts Customer Satisfaction

J.D. Power's 2025 U.S. Claims Digital Experience Study reveals that digital claims management significantly improves customer satisfaction, highlighting opportunities for insurers to enhance digital updates and reduce multi-channel dependence in property and casualty insurance.

Hong Kong P&C Insurers Face Underwriting Pressure After Wang Fuk Court Fire

S&P Global Ratings reports increased underwriting pressure for Hong Kong P&C insurers following the Wang Fuk Court fire. Reinsurance mitigates losses, but risk retention and pricing are under review.

Spokane Winter Weather Drives Up Auto Insurance Claims and Repair Costs

Icy roads in Spokane, WA cause increased auto accidents and repair claims. Washington drivers urged to review insurance coverage and practice winter safety.

New Jersey Bill Proposes Mandatory Auto Insurance Appraisal Provisions

New Jersey's proposed Assembly Bill No. 6106 mandates appraisal provisions in auto insurance policies, setting structured dispute resolution for claims and settlements, effective 90 days post-enactment.

Personal Lines Insurance Shifts to Predict-and-Prevent Mindset Amid Market Pressures

Explore how personal lines insurance is evolving from repair-and-replace to a predict-and-prevent approach, driven by economic pressures, consumer behavior shifts, and technology integration.