AI Transforms Insurance Call Centers with Enhanced Customer Support
Explore how AI is revolutionizing insurance call centers, enhancing customer service in Medicare enrollment through eHealth's advanced AI agent.
AI and Legislative Actions Aim to Address Medicare Advantage Coding Disputes
Explore how AI innovations and the No UPCODE Act seek to resolve Medicare Advantage coding controversies, improving risk adjustment and compliance.
Medicare Advantage Raises Cost Concerns Despite Lack of Better Outcomes
Medicare Advantage plans cost more to the federal government without proving better outcomes, raising concerns over private insurer payments and patient access.
DOJ Arrests Two for $4.8M Medicare Hospice Fraud Scheme in California
The DOJ arrested two West Covina women for a $4.8 million Medicare fraud scheme involving false hospice care claims. This case underscores challenges in hospice billing and Medicare oversight.
Uber Introduces Senior Accounts and Simple Mode to Enhance Older Riders’ Experience
Uber launches Senior Accounts and Simple Mode with larger text and family payment features to improve ride-sharing for older adults. Includes Medicare Flex card payments and real-time family ride tracking.
Healthcare Workforce Challenges: APP Roles and AI Limitations in 2025
Explore how healthcare leaders address workforce shortages with Advanced Practice Providers and navigate AI's realistic capabilities amid rising costs and regulatory demands.
UnitedHealth CEO Addresses Earnings Miss Amid Rising Medicare Advantage Costs
UnitedHealth Group's CEO responds to Q1 earnings miss driven by Medicare Advantage medical cost surges and DOJ scrutiny, outlining reforms to manage rising care expenses and rebuild investor confidence.
Amazon Pharmacy Expands Features for Medication Management and Medicare Access
Amazon Pharmacy enhances medication management with caregiver access and expands PillPack service to 50M Medicare Part D users for improved prescription handling.
U.S. Files False Claims Act Complaint Over Medicare Genetic Test Billing
U.S. government files False Claims Act complaint against medical billing company for submitting false Medicare claims related to unnecessary genetic tests.
CMS Expands Medicare Advantage Audits to Address $43B Overpayments
CMS is intensifying Medicare Advantage audits to recover $43 billion in overpayments, impacting provider contracts and regulatory compliance across the MA ecosystem.