NEIC Launches Modernized Personal Lines Insurance Powered by No-Code Platform
New England Indemnity Company (NEIC) is launching a modernized suite of personal lines insurance products, including auto, homeowners, umbrella, and dwelling fire coverages, initially in New Hampshire with plans to extend across the Northeast. This launch marks a milestone in NEIC's strategy to provide faster, more agile insurance solutions, powered by a collaboration with ReSource Pro and INSTANDA. ReSource Pro provides business process and technology services, while INSTANDA supplies a no-code platform enabling configurability and speed to market.
This rollout is the first joint deployment following ReSource Pro and INSTANDA's partnership formalized in January 2025. NEIC emphasizes that the initiative goes beyond new technology implementation to focus on delivering the right products with efficient backend support, ensuring compliance and scalability. The partnership allows NEIC to streamline IT overhead, enhance operational efficiency, and accelerate product introduction without sacrificing quality.
The collaboration melds INSTANDA's no-code configurable platform with ReSource Pro's insurance operations expertise and tech-enabled support. This synergy facilitates rapid innovation and simplifies servicing, reducing traditional technical barriers and empowering non-technical teams to lead innovation. This model is viewed as a progressive approach to insurance product development and service delivery.
Executives from NEIC, INSTANDA, and ReSource Pro highlight this integration as a showcase of combining technology with operational excellence to enable faster market launches and better back-office efficiency. The initiative is positioned as setting a new standard in insurance product creation and support, aiming to reduce costs and improve service quality for policyholders.
ReSource Pro specializes exclusively in insurance, supporting over 2,000 carriers, brokers, MGAs, and wholesalers with workflow optimization and technology services, maintaining a high client retention rate. INSTANDA offers a no-code insurance policy administration platform designed to help insurers rapidly adapt products and customer journeys to evolving market demands. This partnership reflects a broader industry trend toward technology-driven transformation and enhanced operational agility in the insurance sector.