CCC, Elitek Expand Integration to Automate Mobile Sublet Service Documentation

CCC Intelligent Solutions and Elitek Vehicle Services have enhanced their integration within the CCC Diagnostics Network by expanding features to include Elitek’s mobile sublet services. This improvement enables collision repair shops using CCC ONE to automatically capture and document both diagnostic and non-diagnostic services directly in repair workfiles, reducing administrative workload and improving the completeness of repair records.

Previously, the integration allowed Elitek’s invoices and diagnostic reports to be transferred into CCC ONE. The latest update now includes documentation from onsite mobile services such as ADAS calibrations and mechanical and electrical repairs performed by Elitek technicians. This update addresses current industry challenges such as increasing repair complexity and staffing shortages by streamlining repair shop operations.

Elitek’s mobile services help collision repair facilities complete specialized repairs beyond their in-house capabilities. By automating the attachment of service documentation to repair orders within CCC ONE, the solution eliminates manual data entry and upload tasks, introducing more operational efficiency.

The expanded integration contributes to standardized and comprehensive records management by allowing repairers to select from multiple diagnostics and sublet vendors within the CCC Diagnostics Network, while ensuring consistent documentation in their workflow. This development aligns with broader industry trends toward digital platform enhancements to support property/casualty insurance economy service providers.

Overall, this collaboration reflects a strategic focus on leveraging cloud-based platforms to optimize repair shop workflows, compliance, and documentation standards critical to insurers, repairers, and technology vendors engaged in vehicle diagnostics and claims processing.