Amica Mutual Insurance Tops JD Power 2026 Rankings for Home Insurance

Amica Mutual Insurance Company has once again secured the top spot in the JD Power 2026 U.S. Home Insurance Study for homeowners insurance, marking two consecutive years of top performance.

This accolade underscores Amica's dedication to customer satisfaction, product excellence, and operational efficiency. The JD Power study examines factors such as product offerings, ease of business, and customer trust, where Amica has excelled. Adding to its achievements, Amica also received the highest ranking in customer trust within the renters segment. These accomplishments reflect the company’s persistent commitment to building robust customer relationships through high-quality insurance products.

Industry Recognition and Achievements

Amica’s chairman, president, and CEO, Ted Shallcross, expressed pride in the recognition, pointing out that Amica was also ranked first in the JD Power 2026 U.S. Auto Insurance Satisfaction Study for the New England region earlier this year. These awards highlight Amica's ability to consistently deliver satisfaction across diverse insurance lines. The company, which boasts a history dating back to 1907, is the oldest mutual automobile insurer in the United States. It provides a comprehensive suite of insurance products, including auto, home, life, and umbrella policies.

Commitment to Excellence

Headquartered in Lincoln, Rhode Island, Amica supports a network of over 3,500 employees nationwide. Its focus on exceptional customer service is consistently recognized, evidenced by numerous awards and high ratings in customer satisfaction and financial stability. Amica’s A+ rating from AM Best and recognition by Forbes as one of America's Best Insurance Companies for six consecutive years further affirm its reputation in the industry.

Category Achievement
Home Insurance Top provider in JD Power 2026 Study
Renters Insurance Highest ranking in trust
Auto Insurance First in JD Power 2026 Study (New England)

Amica's continued recognition highlights its strategic focus on building customer trust and product excellence in the insurance industry. As Amica maintains its legacy, these achievements set a benchmark for quality service and consumer satisfaction in the insurance sector.