Shelter Insurance Enhances Fraud Detection with AI-Powered Shift Claims Tool

Shelter Insurance has deployed Shift Technology's AI-driven Shift Claims Fraud Detection tool to strengthen its capabilities in identifying and investigating auto and property insurance fraud. This solution enhances the claims process by flagging suspicious activities and providing investigators with comprehensive contextual data and documentation to speed up fraud investigations. The use of advanced AI technology aims to improve operational efficiency and the precision of fraud mitigation efforts across Shelter's insurance products, which include property, casualty, reinsurance, and life insurance in 20 U.S. states.

Shelter Insurance's participation in the Insurance Data Network, a Shift Technology initiative, facilitates fraud detection by enabling data sharing of claims among insurers. This collaborative approach supports a more robust defense against increasingly sophisticated insurance fraud schemes. Shift Technology emphasizes the critical role of innovative tools in empowering insurers like Shelter to maintain an advantage over fraudulent actors in the evolving insurance landscape.