Important Options for UnitedHealthcare Members in Southwest Florida

Thousands of policyholders in Southwest Florida with UnitedHealthcare insurance need to consider their options before Lee Health's contracts with the insurer expire at the start of 2027.

Lee Health's current agreement with UnitedHealthcare is set to end on December 31, 2026, impacting their inclusion in UnitedHealthcare's employer-based, individual, and Medicare Advantage networks. Patients relying on Lee Health services are encouraged to continue utilizing their healthcare benefits through this period to take advantage of in-network coverage. Beyond this date, however, these services will transition to out-of-network, potentially resulting in higher out-of-pocket costs or limited coverage for many patients.

Implications for Policyholders

For patients in active treatment, UnitedHealthcare may offer a Continuity of Care process that allows for in-network cost advantages beyond the expiration date under certain conditions. Policyholders are advised to reach out to UnitedHealthcare directly, utilizing the contact information on their membership card, to explore their eligibility and application process. Additionally, policyholders should review their plan's specifics regarding out-of-network benefits, as accessing Lee Health post-agreement may carry increased expenses or coverage limitations.

Considerations and Next Steps

Medicare Advantage members have the opportunity to explore alternative Medicare plans during the Open Enrollment period. Similarly, individuals with employer-sponsored insurance plans may wish to consult with their HR or benefits departments to assess the availability of alternative coverage options should UnitedHealthcare remain their primary insurer. Notably, federal regulations mandate that emergency services are provided regardless of network affiliations, preserving access to emergency care at any facility.

Plan Type Action Required Deadline
Employer-based Insurance Consult HR/Benefits Dept. for alternatives Before contract expiration (12/31/2026)
Medicare Advantage Plan Explore other options during Open Enrollment Annual Open Enrollment Period
Out-of-Network Services Check plan details for out-of-network coverage Ongoing

For comprehensive details on plan participation, Lee Health directs patients to visit their coverage page or to contact their community information line at (239)320-1234. UnitedHealthcare members seeking specific benefits information should refer to the member services contact provided on their insurance card.