EPIC Insurance Brokers Expands Leadership to Enhance Governance
EPIC Insurance Brokers & Consultants has implemented a strategic reorganization, elevating seven executives to new or expanded leadership roles to strengthen governance across its vast array of services.
Based in New York City with an impressive $1.4 billion in revenue and a workforce exceeding 3,000 employees, EPIC aims to align its enterprise functions with a platform expanded through recent acquisitions and market developments. This restructuring underscores the firm's commitment to refining its operations in regional leadership, specialty practices, and mergers and acquisitions.
New Leadership Roles at EPIC Insurance
Thomas O’Neil has been appointed Vice Chairman, where he will oversee regional business operations, artificial intelligence, technology initiatives, and national claims. This role is pivotal in integrating technological advancements with EPIC’s expanding national footprint.
Phil Moyles and Gregg Bundschuh have taken on the roles of Co-Presidents, focusing on distinct yet complementary growth functions. Moyles will oversee financial services, strategy for placement, and executive benefits, while Bundschuh will drive organic growth and marketing efforts. Their collaboration is expected to bolster account retention and carrier management.
Additionally, Frank Mammaro broadens his impact as he assumes dual responsibilities as Chief Financial Officer and Chief Operating Officer. This consolidation is designed to unify EPIC’s corporate infrastructure, particularly crucial as the firm navigates acquisitions and integrates new entities into its operational network.
Focus on Client Experience and Regional Growth
Marc Kunney's elevation to Chief Client Officer will enhance EPIC's client service strategy by advancing firmwide client engagement and service delivery. This underscores the growing importance of sophisticated client management in today’s competitive market.
Karen Beldy Torborg's new role as President of all geographic regions places her at the helm of coordinating operations across several key segments, including risk management and employee benefits. Her leadership will be instrumental in harmonizing regional operations under EPIC’s overarching strategy.
Implications for the Insurance Industry
This restructuring offers valuable implications for insurance professionals by exemplifying how major brokerage firms are adapting to market pressures and opportunities. By centralizing leadership roles, EPIC underscores the significance of agility in integrating acquisitions, enhancing specialty programs, and refining operational efficiencies.
The leadership changes signal EPIC's ambition to not only expand its market presence but also optimize internal processes for better client outcomes, fostering a service model that marries localized excellence with expansive resources.
| Executive | New Role | Core Responsibilities |
|---|---|---|
| Thomas O’Neil | Vice Chairman | Oversee regional business, AI initiatives, national claims |
| Phil Moyles | Co-President | Financial services, strategy for placement, retention |
| Gregg Bundschuh | Co-President | Organic growth, recruiting, marketing |
| Frank Mammaro | CFO & COO | Corporate operations, M&A, finance |
| Marc Kunney | Chief Client Officer | Client experience, service delivery, growth |
| Karen Beldy Torborg | President of Regions | Regional operations, risk management, benefits |
| Louis Oliver | M&A Managing Director | Acquisition sourcing, execution nationwide |
EPIC Insurance Brokers & Consultants continues to be a formidable player in the industry by harnessing a robust leadership team. As it moves forward, it will be crucial for other industry professionals to observe EPIC's strategic decisions—particularly those aimed at enhancing service delivery and market integration—as potential blueprints for growth and optimization in their own operations.