Contact Blue Cross and Blue Shield NC for Assistance

For inquiries regarding plan details, billing, or coverage, Blue Cross and Blue Shield of North Carolina recommends contacting the number on your member ID card for prompt assistance. Their dedicated support ensures that members receive timely responses to questions about policy coverage and other account-related issues.

Assistance with plan selection and purchasing queries is available by calling 800-324-4973 toll-free, Monday through Thursday from 8 AM to 6 PM ET, and Friday from 8 AM to 5 PM ET. For information specific to Medicare plans, reach out at 833-487-4774, a toll-free service that operates daily from 8 AM to 8 PM ET. Local offices in cities such as Asheville, Charlotte, and Fayetteville also offer direct lines to facilitate regional support.

Federal employee services are accessed via 800-222-4739, while postal service employees can contact 888-419-5772 for assistance. For student health insurance services at various universities, specific contact numbers are provided, reflecting the insurer's commitment to comprehensive service access. Blue Cross and Blue Shield of North Carolina adheres to non-discrimination standards, offering services irrespective of race, color, national origin, sex, age, or disability status. Visit their website for further policy details, privacy information, terms of use, or to report fraud and abuse, upholding the principles of the Blue Cross and Blue Shield Association as an independent licensee.