Duke University Switches Student Health Insurance to Aetna: What You Need to Know

Duke University has made a strategic decision to switch its student health insurance carrier from Blue Cross Blue Shield to Aetna. This move aims to balance rising healthcare costs while ensuring comprehensive coverage for its students. The transition has sparked feedback from the student body, particularly concerning the initial draft of Aetna's plan, which was viewed by some as restricting healthcare options.

The Duke Graduate Student Union, alongside other groups, mobilized to voice their concerns through a petition. This petition, which gathered over 800 signatures from the Duke community, highlighted restrictive coverage issues and a limited network of healthcare providers. Specific attention was given to inadequate abortion-related services coverage, sparking significant debate.

On the petition presentation day, Duke revealed a finalized Aetna plan that addressed some concerns, notably by expanding abortion coverage. Despite improvements, issues persist, such as incentivizing certain healthcare providers, potentially leading to higher costs for some students. The plan introduces Select Care services, offering reduced deductibles and copays at specific in-network providers, while out-of-network services incur higher costs.

Under the updated Aetna plan, abortion coverage now includes a broader range of cases, with Aetna covering substantial portions at Select Care providers and less at other network tiers. The petition also unearthed initial coverage gaps in vision and mental health services, which have since been addressed. Ongoing negotiations between Duke administrators and the Graduate Student Union focus on transition assistance and expanded service visits.

Rezin Davis from Duke's Student Affairs commented that switching to Aetna forms part of their regular review process to enhance student insurance offerings, citing Aetna's expertise with student populations. The university is committed to maintaining open dialogue with students to ensure optimal healthcare coverage, navigating regulatory compliance requirements in the process.