Financial Assistance for Cancer Treatment: A Case Study

Carolyn Shay, a 74-year-old resident of Woodbury, Connecticut, confronted significant financial challenges following her multiple myeloma diagnosis. Initially diagnosed with a precursor condition, MGUS, in 2019, Shay was under regular monitoring. Her condition remained stable until January 2025, when tests revealed progression to multiple myeloma.

As a retiree, Shay and her husband faced high medication costs despite being enrolled in a Medicare Advantage plan. Fortunately, assistance was available from the Harold Leever Regional Cancer Center, where a nurse connected her with the HealthWell Foundation. This organization provides financial aid for individuals with cancer and other chronic illnesses, covering costs not fully paid by insurance carriers. Shay secured an $8,000 grant to assist with her drug co-pays.

Her treatment plan at Yale New Haven Health’s Smilow Cancer Center involved participating in a clinical trial for targeted therapy, supplemented with additional medications and a steroid. Her case underwent multiple evaluations, eventually leading to a regimen that combined established immunomodulatory drugs with newer treatments after achieving initial partial remission.

Shay faced the potential of a future stem cell transplant, dependent on her health progression. The HealthWell Foundation's co-pay grants were instrumental in alleviating financial pressures. She credited the importance of a robust support system, highlighting her family's involvement, particularly her son, in managing the complexities of her medical journey.

She continues to engage in activities that offer normalcy and family connection, such as spending time with her grandchildren and participating in her community church choir. Shay expressed gratitude for the support that has helped manage both the emotional and financial aspects of her illness.

The HealthWell Foundation plays a substantial role beyond individual cases like Shay's, having contributed over $5.2 billion in grants since its inception in 2003. In 2025 alone, the foundation extended more than 440,000 grants, mainly targeting medication costs for diverse cancer treatments. HealthWell also offers funds for related needs such as transportation to medical appointments and access to behavioral health services.

Individuals in need of financial assistance for cancer treatment can explore resources available through HealthWell by visiting their website or contacting them directly. This support network exemplifies a crucial resource for managing the high costs associated with serious health conditions, ultimately contributing to broader healthcare accessibility by supporting continued treatment efforts.