FTC Warns Dealerships: Importance of Compliance to Mitigate Risks

Widewail conducted an insightful analysis across 63 of the 97 dealerships that received warning letters from the Federal Trade Commission (FTC). The study highlighted that customer complaints about bait-and-switch tactics and advertising issues occurred at twice the rate compared to the industry average. This finding underscores the critical need for dealerships to focus on regulatory compliance requirements to mitigate reputational risks.