ReSource Pro Integrates AI to Enhance Direct Bill Commission Processing
ReSource Pro, a provider of technology and operations solutions for the insurance industry, has expanded its Direct Bill Complete offering through an integration with Ascend's AI-powered insurance automation platform. This enhancement aims to streamline the reconciliation of direct bill commissions, a process traditionally laden with manual entry and error resolution.
The new solution reduces human involvement by up to 95%, accelerates transaction matching, improves financial accuracy, and lowers operational costs by 20% to 50%.\n\nThe integration automates manual tasks within direct bill workflows and includes scalable support for exception handling and quality assurance.
Agencies gain improved visibility into commissions, payments, and revenue activity, enabling faster reconciliation and enhanced cash flow management. This development addresses the complexity and resource intensity involved in processing thousands of commission statements from numerous carriers in a wide variety of formats.
Dan Epstein, CEO of ReSource Pro, highlights the operational challenge faced by retail insurance brokers, noting that their solution resolved over 10,000 transaction discrepancies in a single quarter. The company’s approach combines advanced technology with expert service delivery to help brokerages reduce risk and enhance strategic growth capacity.
Ascend co-CEO Andrew Wynn emphasized the role of AI in automating insurance finance operations, reducing repetitive back-office tasks, and scaling managed delivery models for broader brokerage access.
This announcement coincides with ReSource Pro’s broader strategy to introduce tech-enabled solutions across multiple insurance processes, such as the recently launched Premium Audit Complete for the premium audit process and upcoming offerings in policy servicing, certificate management, and analytics. These initiatives reflect ongoing efforts to improve operational efficiency and service quality across the insurance ecosystem.