Virginia Court Dismisses TCPA Class Action Against Senior Life Insurance Company

A recent TCPA class action lawsuit against Senior Life Insurance Company (SLIC) in Virginia was dismissed by the court due to insufficient factual allegations indicating that SLIC itself made the calls in question. Despite the plaintiff's claims that the calls were from SLIC and even included interactions with an alleged SLIC employee, the court found these assertions too vague and concluded that the complaint did not state a claim.

This ruling reflects judicial understanding of modern insurance business models where companies may utilize third-party agents rather than direct employees for telemarketing calls. TCPA defendants can view this case as a notable precedent when considering defenses based on who is responsible for calls under the Telephone Consumer Protection Act.

This also highlights a resource for industry professionals, the 2025 TCPA Annual Review by Troutman Amin, LLP, which compiles and analyzes hundreds of recent TCPA cases to aid compliance and risk management efforts. Eric Troutman, a leading TCPA defense lawyer, provides litigation strategy and compliance assistance for banks, finance companies, and others facing TCPA claims. His expertise includes policy development, technical audits, and call center architecture to mitigate TCPA exposure.

This review and ongoing insights are valuable tools in navigating the complex and evolving regulatory landscape surrounding telemarketing communications in the insurance and broader financial services sectors. Staying informed on court rulings and regulatory changes is critical for institutional compliance teams managing TCPA-related risks.