Xceedance Strengthens Operations and Expands AI Capabilities in Insurance

Xceedance has appointed Subramanian Sankaran as global chief operating officer to enhance its operational framework and support global expansion. Sankaran brings over 30 years of experience across industries including insurance, healthcare, and finance, with leadership roles at major firms such as Wipro and Accenture. This leadership update aligns with Xceedance's strategy to integrate delivery operations and sustain consistent execution across diverse geographies and business lines.

In 2025, Xceedance expanded its service capabilities through the acquisition of CIS Claim Services, adding property and casualty claims management resources and a network of field adjusters. Additionally, the company invested in Friendly, an AI startup focused on life and health underwriting and claims processing, and partnered with mea Platform to develop generative AI applications aimed at enhancing underwriting and claims efficiency.

These developments underscore Xceedance's focus on operational growth, technology adoption, and innovation to address evolving insurance industry demands. The integration of AI-driven tools and expanded claims management capacity aim to improve service delivery and support long-term growth objectives.