Partnership Provides Home Protection Options for Union County Residents

Oncourse Home Solutions has announced a strategic partnership with Union County Water, offering residents of Union County, North Carolina, access to discounted optional home protection programs. These programs provide essential coverage for critical service lines and home systems frequently excluded from standard homeowners' insurance policies. Targeting those with individually metered properties, this initiative aims to bridge gaps in usual coverage options for customers receiving water or wastewater services from Union County Water.

Internal data from Oncourse Home Solutions reveals the high costs associated with service line failures, noting national average repair expenses of $3,855 for water lines and $4,038 for sewer lines. The partnership introduces a protective measure priced at $8.99 monthly, designed to alleviate financial disruptions stemming from unexpected infrastructure failures.

Union County Water Administrator, Hyong Yi, emphasized that while the utility maintains extensive water and wastewater lines, homeowners remain responsible for maintaining service lines on private property. The program is structured to help homeowners avoid substantial repair costs and minimize the risk of service interruptions due to pipe failures.

With three decades of industry expertise, Oncourse Home Solutions provides comprehensive support including 24/7 customer service and a network of qualified local technicians. The company claims to save homeowners over $100 million annually in repair costs through similar services, focusing on reducing logistical stress and protecting families from the unpredictability of homeownership.

"Protecting families from the unpredictability of homeownership is a core goal of our partnership with Union County Water," stated Aaron Cooper, CEO of Oncourse Home Solutions. "We manage the entire repair process, from securing local permits to deploying skilled technicians, providing a transparent safety net that supports Union County’s infrastructure and offers residents a reliable solution to costly service line issues."

Customers enrolling in the program will receive repair services from approved local contractors. Details and enrollment information will be distributed to residents, who can also learn more by calling 833-367-9985 or visiting Oncourse.com/EnrollUCW.

Oncourse Home Solutions stands as a leading provider of home protection services, catering to over 2 million homeowners nationwide, offering robust repair and maintenance solutions. Union County Water serves approximately 60,000 customer accounts across municipalities and unincorporated areas within Union County, funded solely through customer rates and fees. For more information, visit unioncountywater.org.