Leadership Transition at Liberty Mutual: Neeti Bhalla Johnson Steps Down

Liberty Mutual Insurance has announced that Neeti Bhalla Johnson will step down as President of Global Risk Solutions (GRS) on March 6, 2026, to pursue new opportunities. During her tenure, she significantly transformed the company’s commercial and specialty reinsurance business, which operated in 24 countries and achieved $23 billion in gross written premium. Her leadership focused on AI-driven prior authorization processes and regulatory compliance requirements, enhancing the company’s efficiency.

Under Bhalla Johnson's leadership, GRS improved its combined ratio and implemented a long-term strategic plan extending to 2030. She prioritized talent development and a client-centric approach, strengthening relationships with global clients, brokers, and carriers. Bhalla Johnson expressed pride in her team’s achievements, emphasizing the importance of regulatory compliance and risk management in their success.

Prior to her role at GRS, Bhalla Johnson served as Liberty Mutual’s Chief Investment Officer, where she refined the investment framework and championed diversity, equity, and inclusion. Tim Sweeney, Chairman, President, and CEO of Liberty Mutual Insurance, commended her impact on underwriting results and strategic direction pivotal for regulatory compliance and long-term success.

Leadership Transition and Future Direction

Bhalla Johnson will facilitate a smooth transition of responsibilities, offering advisory services to the CEO until June 2026. Matthew Moore will succeed her as President of GRS effective March 6, 2026, directly reporting to Sweeney. Moore, with over 24 years at Liberty Mutual, brings extensive experience in senior leadership, particularly in the Global Specialty and Reinsurance sectors, focusing on regulatory compliance and industry advancement.

Moore has managed underwriting strategy and performance for GRS over the last four years, contributing to industry organizations. He expressed gratitude for the appointment and acknowledged Bhalla Johnson's exemplary leadership in GRS’s transformation. Tim Sweeney highlighted Moore's comprehensive expertise in underwriting, stating it will significantly benefit the company's clients, brokers, and partners as they pursue strategic goals for 2030.