One Inc and GAINSCO Partner to Enhance Claims Payment Solutions
FOLSOM, Calif., February 12, 2026—One Inc, a leading digital payments network in the insurance sector, has announced an extended partnership with GAINSCO Auto Insurance®. This collaboration includes an upgrade to the latest iteration of ClaimsPay®, One Inc’s advanced outbound payment solution, enhancing GAINSCO's operational efficiency and payment capabilities.
For over five years, GAINSCO has utilized ClaimsPay to refine its claims disbursement processes. The solution offers policyholders expedited access to funds through digitized payment methods such as virtual cards and digital wallets. Enhanced features include Push to Debit, PayPal, Venmo, and traditional methods like ACH and virtual cards, broadening payment flexibility and improving the insurer’s risk management strategies.
ClaimsPay is tailored to address the complexities associated with the insurance industry, particularly in managing intricate multi-party payments involving lienholders and vendors. This upgrade optimizes operational processes and enhances digital adoption within GAINSCO’s vendor network to 66%, streamlining vendor payments and increasing regulatory compliance efficiency.
Enhancing the Insurance Ecosystem
Ian Drysdale, CEO of One Inc, stated, "Our extended partnership with GAINSCO allows us to integrate more seamlessly into the insurance ecosystem, leveraging the newest features of ClaimsPay tailored specifically for the industry." This advancement prepares GAINSCO for swift integration of future enhancements, positioning them as a forward-thinking provider in the insurance landscape.
Sandy Roman, Director of Claims Strategy at GAINSCO, shared, "Implementing ClaimsPay has significantly streamlined our operations. This aligns with policyholder expectations for a modern, seamless payment experience, reinforcing the importance of regulatory compliance and customer satisfaction." Continuing collaboration promises further innovations in claims processing, crucial for maintaining industry competitiveness.
Driving Customer Loyalty Through Efficient Claims
Research commissioned by One Inc emphasizes the significance of fast, flexible claim payments in fostering policyholder loyalty. A Celent study, "Behind the Wheel of Trust: How Auto Claims Shape Customer Loyalty," identifies payment speed and digital choice as critical factors in customer satisfaction, highlighting the pivotal role of advanced claim solutions in the insurance industry.
About One Inc: One Inc is revolutionizing insurance industry operations for over 300 carriers with its comprehensive digital payments platform. The platform optimizes costs, security, and customer experiences, handling $120 billion annually in premiums and claims. Recognized for its fintech innovations, One Inc is enhancing operational efficiencies across the sector. Discover more at www.oneinc.com.
About GAINSCO: GAINSCO Auto Insurance® specializes in non-standard personal auto insurance, focusing on minimum-limits policies. Operating in over 20 states through independent agents and digital channels, the company is managed by MGA Insurance Company, Inc. For additional information, visit www.gainsco.com.