Anchor Group Management Enhances Commercial Auto Insurance with Duck Creek Payments

Anchor Group Management Inc., based in Schaumburg, Illinois, has adopted the Duck Creek Payments Facilitator platform from Duck Creek Technologies, headquartered in Boston. This strategic decision aims to enhance payment processes for their commercial auto insurance services, targeting niche transportation industries. Through this AI-driven integration, Anchor Group Management seeks to overcome prior authorization delays and streamline their digital interactions with clients, including individual operators and fleet managers.

By implementing the Duck Creek platform, Anchor Group Management will optimize premium collections and claims disbursements across various states while maintaining strict adherence to regulatory compliance requirements. Scott D. Wollney, President and CEO of Anchor Group Management, noted, "Duck Creek Payments provides a modern, insurance-focused solution that enables instant disbursements and user-friendly digital options, ensuring regulatory compliance and operational effectiveness."

Launched in October 2024, the Duck Creek Payments Facilitator is tailored for the insurance sector, facilitating immediate claim settlements and premium processing. It supports an array of payment options, such as digital wallets, push-to-card, and the FedNow service, ensuring seamless integration with existing insurer technology systems. Allan Lacoste, Chief Payments Officer at Duck Creek Technologies, emphasized the increasing adoption by insurers aiming to enhance transactional infrastructures.

This advancement aligns with Anchor Group Management's commitment to leveraging technology and analytics for customized insurance products, flexible payment methods, and responsive customer services in specialized commercial auto markets. By focusing on risk management and underwriting efficiencies, they continue to deliver carrier-grade solutions to meet evolving industry needs.