CIECA Appoints New Executive Officers for 2026 Focused on Industry Transformation

The Collision Industry Electronic Commerce Association (CIECA) unveiled its 2026 executive officers during a Board of Trustees meeting in Palm Springs, California. Under the new leadership, Kim DeVallance Caron, Business Development Director at Enterprise Mobility, was appointed as Chair, supported by Ken Eagleson as Vice Chair, Ed Mondragon as Treasurer, and Creighton Warren as Secretary. These executives are charged with managing CIECA’s business activities and setting the strategic agenda for regulatory compliance requirements throughout the year.

Caron is poised to spearhead digital transformation in the industry, emphasizing the need for AI-driven prior authorization delays and enhanced data exchange capabilities to meet the demands of sophisticated vehicles and evolving customer expectations. "The importance of clean, consistent, real-time data exchange has never been greater," Caron stated, highlighting the pivotal role CIECA plays in improving operational efficiencies through effective underwriting and claims systems communication.

Looking ahead, CIECA’s 2026 agenda focuses on advancing interoperability and keeping pace with innovations like telematics, advanced vehicle diagnostics, and artificial intelligence. Caron stressed the organization's commitment to collaboration and developing robust standards that ensure seamless communication between service providers, insurers, and carriers, which are critical for efficient risk management and improved cycle times. CIECA remains committed to fostering industry-wide participation, enhancing data quality, and reducing friction to streamline modern repair processes.

For further information on CIECA’s industry standards and membership opportunities, visit their official website at www.cieca.com or contact them via email at operations@cieca.com.