Empathy Partners with Transamerica to Enhance Life Insurance Support

Empathy, a technology company revolutionizing post-loss experiences, has announced a strategic collaboration with Transamerica, a leading life insurance provider in the United States. This partnership allows Transamerica policyholders to access Empathy Loss Support and Empathy LifeVault services, offering a comprehensive suite of support solutions for navigating the complexities of loss, including administrative, emotional, and practical assistance.

By integrating Empathy's innovative services, Transamerica aims to enhance its support network for policyholders, delivering resources that go beyond traditional claims processing. These services, available to eligible individuals, ensure policyholders and their families receive holistic assistance addressing both logistical and emotional needs after a loss, aligning with heightened regulatory compliance requirements.

Continuous Support and Industry Standards

Empathy's Co-Founder and CEO, Ron Gura, highlighted the partnership's goal of providing continuous support from planning through the entire loss management process. This collaboration sets a new benchmark for customer care in the insurance industry, fostering stronger connections between carriers, providers, and clients.

Additionally, Transamerica policyholders will receive guidance on leveraging Empathy's services, with financial professionals given tools to enrich client interactions. Andrew DeMarco, Head of Life Solutions at Transamerica, emphasized the initiative's alignment with the company's mission to empower customers in preparing for future challenges, underscoring its commitment to risk management and customer support excellence.

Leadership and Expansion

To drive this growth and manage the partnership, Empathy appointed Seth Miller as Chief Distribution Officer. Miller, with extensive expertise in the insurance sector, will enhance Empathy's distribution channels and strengthen relationships with key industry partners. Empathy's expansion has now made its services available to over 45 million families through collaborations with leading life insurance providers across North America.

For further information on Empathy's transformative offerings, please visit empathy.com. Explore more about Transamerica and their services at transamerica.com.