Transforming Insurance Management: Duck Creek Teams Up with Frankenmuth

Duck Creek Technologies, a renowned provider of software solutions for the property and casualty insurance industry, has partnered with Frankenmuth Insurance to upgrade its agency and producer management systems. This digital transformation is integral to Frankenmuth's comprehensive strategy to enhance operational efficiency and regulatory compliance.

Frankenmuth Insurance has deployed Duck Creek OnDemand Distribution Management, a cutting-edge platform replacing their outdated systems. This AI-driven solution manages various insurance lines, including commercial, home, automobile, and life insurance, and ensures robust compliance oversight across its expansive network of over 800 independent agencies in 15 states.

Enhancing Agency Experience and Efficiency

Curtis Williams, Chief Information Officer at Frankenmuth Insurance, expressed that Duck Creek's platform offers the necessary flexibility and insights to effectively support their agency network. By streamlining operations and enhancing visibility, the system aims to enrich partner experiences and ensure regulatory compliance in underwriting and claims processes.

Automation and Market Adaptability

The Duck Creek OnDemand Distribution Management platform, a cloud-based solution, manages the lifecycle of producer management, including onboarding, licensing, and compensation. Chris McCloskey, COO at Duck Creek, emphasized that this upgrade empowers insurers with essential agility and automation, enabling swift adaptation to market risks and regulatory shifts, and ensuring competitive advantage in a dynamic industry landscape.