Frankenmuth Insurance Adopts Duck Creek's Modernization Platform
Duck Creek Technologies has announced that Frankenmuth Insurance has adopted its OnDemand Distribution Management platform, marking a significant step in its modernization initiative. By transitioning from its previous management system, Frankenmuth aims to enhance its agency and producer management capabilities across business, home, auto, and life insurance lines. This strategic move aligns with Frankenmuth's operations through over 800 independent agencies spanning 15 states, offering diverse personal, commercial, and life insurance products.
Curtis Williams, Chief Information Officer at Frankenmuth Insurance, stated that collaborating with Duck Creek's SaaS-based platform will boost agility and support for agents and partners, improving overall business efficiency. With a focus on enhancing compliance and transparency, the platform aims to optimize agency management, making operations more streamlined.
Revolutionizing Producer Management with Duck Creek’s Platform
The Duck Creek OnDemand Distribution Management system is expertly designed to handle the entire lifecycle of producer operations, from onboarding and regulatory compliance to compensation and relationship management. Its digital-first, configurable structure empowers insurers by enhancing agility, ensuring compliance, and simplifying operations. This approach strengthens agent partnerships through optimized compensation strategies, providing the scalability needed for automation and swift adaptation to market dynamics and regulatory requirements.
Chris McCloskey, COO at Duck Creek Technologies, praised Frankenmuth's dedication to enhancing agency partner experiences by employing Duck Creek's solution. McCloskey emphasized the platform's capabilities in promoting agility, automation, and intelligence, which are pivotal for insurers seeking to improve efficiency and maintain a competitive edge in the insurance industry. This development reflects a broader industry trend where insurers leverage advanced technologies to modernize operations and reinforce their market position, with Duck Creek Technologies leading the charge in meeting the evolving needs of the insurance sector.