Leadership Changes Impacting U.S. Insurance Companies' Future Strategies

Recent changes in leadership roles are shaping the strategic planning of several U.S. insurance companies, impacting both operations and regulatory compliance requirements. These transitions signal significant shifts in areas like underwriting, risk management, and AI-driven business transformation.

Key Leadership Updates

Frankenmuth Insurance has announced the retirement of Andy Knudsen, its president and COO, effective the end of 2025. Knudsen's tenure since 2012 has seen significant enhancements in internal operations and strategic growth. Dawn Jaffray, the current CFO and treasurer, is set to assume his position in January 2026 and will also succeed Fred Edmond as CEO by the end of that year. Jaffray's extensive expertise in insurance finance will be pivotal for Frankenmuth's future operational excellence.

At CRC Group, the expansion of the CRC Specialty division through four new hires aims to strengthen the organization's regional underwriting and brokerage capabilities. With over 5,500 employees and premium placements surpassing $30 billion yearly, the group is poised to increase its distribution clout across North America.

Strategic Initiatives in Insurance Operations

Mutual of Omaha has promoted Stacy Scholtz to chief operating officer, where she will spearhead AI integration and business transformation. Her previous role as EVP of financial solutions and her co-leadership of the retail solutions strategic unit highlight her commitment to enhancing customer experience.

Meanwhile, Great Bay Insurance Group has appointed Brian S. Schleider as EVP and CFO, leveraging his 35 years of finance expertise to strengthen their coastal homeowners' insurance operations in New Jersey. Sharon Karlsson-Simons' promotion to senior VP of business development at Great Bay Underwriting Services underscores her influence and success in marketing and agency relationship management in the coastal insurance niche.