Hi Auto AI Order Taker Processes 100M Drive-Thru Orders Annually

Hi Auto, a leading provider of AI-driven order-taking solutions for quick-service restaurants (QSRs), has reached a significant milestone by processing over 100 million drive-thru orders annually. The AI voice system operates with a 93% order completion rate and 96% accuracy across approximately 1,000 stores, demonstrating its scalability and reliability in real-world QSR environments. This milestone underscores the increasing adoption of AI technologies in high-volume service operations to optimize efficiency and accuracy. The AI Order Taker from Hi Auto has set multiple industry benchmarks, being the only solution to exceed a 90% operational store base and function across three continents, including the U.S., U.K., and Australia. Its technology not only improves order accuracy but also supports dynamic menu management and localized promotions, which are critical for franchise operations aiming for consistency and adaptability. Hi Auto collaborates closely with QSR owners and operators to continuously refine its voice AI system, utilizing operational data to enhance order processing and upselling scripts. The integration of AI Order Taker technology contributes to operational improvements such as reduced frontline labor demands, lower employee turnover, and labor cost savings estimated at 3-8 hours per store daily. Established in 2019, Hi Auto's AI-driven solution is tailored for the high-volume requirements of QSR drive-thrus, providing a scalable option for brands seeking to leverage AI for customer service automation. The deployment of voice AI in this capacity marks a notable advancement in the intersection of automation, AI, and restaurant operations management.