Indigo Insurance Chooses Duck Creek Technologies for Digital Transformation

Duck Creek Technologies, a leading provider of intelligent solutions for the property and casualty (P&C) insurance industry, has been selected by Indigo Insurance to modernize its core insurance systems. Indigo Insurance, a digital-first insurer operating primarily in the Caribbean, aims to enhance its operational efficiency and support long-term growth through this partnership. The insurer plans to implement Duck Creek OnDemand to consolidate its operations and leverage cloud-native scalability. Additionally, Indigo Insurance will utilize Duck Creek Clarity for advanced analytics and streamlined reporting. This integration is expected to improve data visibility across underwriting, policy administration, and customer experience, enabling data-driven decision-making. These upgrades align with Indigo Insurance's goals to expand its digital platform and improve service delivery in current and future markets. Indigo Insurance operates a customer-centric platform providing auto, property, and general insurance coverage through its online portal 247indigo.com, serving clients in the Bahamas and Cayman Islands with plans to enter other markets in 2026. The partnership with Duck Creek Technologies is positioned to reduce operational complexity and deliver richer insights. Duck Creek Technologies emphasizes its role in enabling modern, cloud-based, and agile insurance systems designed to support intelligent and evergreen operations. This collaboration underscores the shift within the insurance industry towards SaaS (Software as a Service) models that enhance scalability and responsiveness. The transition to Duck Creek OnDemand and Clarity reflects broader industry trends towards digital transformation and analytics-driven decision-making. It highlights the importance of scalable technology foundations for insurance companies seeking expansion and improved customer experience in competitive markets.