ILS and OPEN MINDS Partner to Enhance Care Coordination for Vulnerable Populations

Independent Living Systems (ILS), a Florida-based managed care organization serving vulnerable populations in Medicare, Medicaid, and Dual-Eligible markets, has entered a strategic partnership with OPEN MINDS, a national market intelligence and consulting firm focused on high-needs consumer markets. The collaboration aims to advance care coordination, enhance community-based support networks, and promote person-centered care models that improve independence and quality of life for consumers with complex health needs. ILS brings over two decades of experience partnering with health plans, social service providers, and government agencies to address social determinants of health and reduce overall costs while improving outcomes. ILS also operates Florida Community Care, the state’s only provider-owned Medicaid health plan, and Florida Complete Care, a Medicare Advantage Special Needs Plan tailored for individuals requiring coordinated care. OPEN MINDS contributes its market intelligence, performance analytics, and best-practice frameworks to address the complexities of managing vulnerable populations, supporting payers and providers in achieving improved care quality and long-term sustainability. The partnership is expanding focus areas across long-term care, intellectual and developmental disabilities (I/DD), Medicaid Managed Assistance, HIV/AIDS care, and serious mental illness, leveraging integrated approaches and strengthened community care hubs. This collaboration reflects ongoing industry efforts to integrate medical, behavioral, and social supports into cohesive systems of care, enhancing service delivery for populations with multifaceted needs and addressing regulatory and operational challenges faced by payers and providers.