Davies Expands Canadian Presence with SCM Acquisition, Advances AI in Claims

Davies, a UK-based professional services and technology group, is making its largest acquisition to date by purchasing SCM Insurance Services, Canada's leading claims processing and risk solutions provider. This strategic move enhances Davies' leadership position in the Canadian insurance services market and aligns with its broader Vision 2030 initiative, which emphasizes the critical role of advanced technology and AI in claims management. The acquisition will expand Davies' workforce to approximately 9,500 employees and increase annual revenues to around $1.4 billion, while enabling full nationwide coverage across Canada. The integration of SCM into Davies' operations is a key focus for 2026, with efforts on harmonizing legacy systems and accelerating enhancements to its ClaimPilot platform, which leverages automation and agentic AI to speed up claims processing and improve efficiency. The deal also reflects the rising expectations of insurance clients for faster and higher quality service, which Davies aims to meet through its investment in technology. This acquisition strengthens Davies' North American footprint and ties to the London Lloyd's market, supporting its goal to provide comprehensive services across multiple geographies. While Davies plans continued growth through both acquisitions and organic expansion, current priorities center on properly integrating SCM and advancing its technology roadmap to maintain competitive advantage in the evolving insurance landscape.