Frankenmuth Insurance Wins 2025 Ivans Gold Spark Award for Onboarding Innovation
Frankenmuth Insurance, a super-regional carrier based in Michigan, received the 2025 Ivans Gold Spark Award for advancements in modernizing its agency onboarding process. The award recognizes significant technological improvements that enhance operational efficiency and customer experience. Frankenmuth Insurance collaborated with IVANS, Duck Creek Technologies, and PwC to develop an integrated system that enables immediate turnaround for agency download requests, streamlining agency onboarding.