AIA Life Uses AI OCR Tech to Detect and Prevent Insurance Fraud

AIA Life Insurance has deployed an advanced large language model (LLM)-powered AI optical character recognition (OCR) system to enhance its claims processing and fraud detection capabilities. The AI technology automates the extraction and validation of key medical information from complex hospital documents, significantly speeding up claims input and accuracy. Recently, the system identified irregularities in diagnostic certificates linked to multiple insurance claims, prompting AIA Life to investigate potential fraud.