Nationwide Partners with AI Platform Chrp to Modernize Home Inspections

Nationwide Insurance has partnered with Chrp, an AI-driven home risk assessment platform, to enhance the home inspection and risk identification process for homeowners. This collaboration enables policyholders selected for renewal inspections to conduct guided photo surveys of their homes via smartphone, leveraging AI models that analyze over 400 known failure points such as aging plumbing and electrical hazards. The platform delivers tailored reports outlining potential risks and recommended actions, while significant issues are escalated to Nationwide's inspection team for further review. This AI-enabled virtual inspection offers a proactive approach to identifying preventable hazards like water damage, which is a leading cause of home insurance claims. By integrating advanced technology with construction and insurance expertise, Chrp's system provides a nuanced evaluation of internal home risks, complementing traditional exterior-focused inspections. Nationwide's initiative aims to improve policyholders' awareness and control over home risks, potentially reducing costly claims and enhancing underwriting efficiency. The virtual inspection service is available to Nationwide homeowners across all states where policies are offered and supports agency partners through its self-service delivery and actionable insights.