Chubb Names Bill Hazelton COO of North America Field Operations

Chubb has announced the appointment of Bill Hazelton as Chief Operating Officer for North America Field Operations, effective December 1, 2025.

In this executive role, Hazelton will oversee the distribution and delivery of Chubb's comprehensive portfolio of personal and commercial insurance products across 48 branch offices in North America. His responsibilities include managing relationships with key agent and broker partners, driving business development, and aligning national distribution strategies with Chubb's growth objectives.

Reporting to Chris Maleno, Vice Chairman and Division President, North America Field Operations, Hazelton will leverage his extensive 30-year industry experience. His background spans underwriting, claims handling, and distribution partner management, including prior senior leadership roles within Chubb and recent executive experience at Everest Group, Ltd. This expertise positions him to strengthen Chubb's market presence and support strategic initiatives across all business segments.

Hazelton's return to Chubb marks a continuation of his previous service, where he held leadership roles in various specialized divisions including North America Industry Practices, Claims, and Environmental and Excess Casualty business units. His appointment is part of Chubb's ongoing efforts to optimize operational efficiency and deepen collaborative engagements with their sales channels.

Chubb is a global insurance leader operating in 54 countries, providing diverse personal and commercial property and casualty insurance, supplemented by health, accident, reinsurance, and life insurance products. The company emphasizes strong distribution networks, financial stability, and broad product offerings. Chubb Limited is publicly traded on the NYSE and included in the S&P 500 index with approximately 43,000 employees worldwide.

This leadership transition reflects broader industry trends of strengthening operational management to enhance client service delivery and partner alignment. Effective distribution leadership remains critical for insurers like Chubb to sustain competitive advantage and support expansion in dynamic insurance markets.