Humana

Hover on a State to see available Products.

Available in: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VI, VT, WA, WI, WV, WY
  • G (High)
  • F
  • A
  • B
  • F (High)
  • C
  • G
  • N

Available in: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VI, VT, WA, WI, WV, WY

No plans available

Humana was founded in 1961 by David A. Jones Sr. and Wendell Cherry in Louisville, Kentucky. Initially, the company focused on nursing homes but quickly shifted its strategy toward hospitals, creating one of the largest hospital chains in the U.S. by the 1970s. In the 1980s, Humana made a strategic pivot into health insurance, divesting its hospitals and focusing entirely on providing healthcare coverage. This transition allowed the company to evolve into one of the largest health insurers in the United States.


Today, Humana primarily focuses on health insurance products, with particular expertise in Medicare Advantage (MA) plans, Medicare Supplement Insurance (Medigap), and stand-alone prescription drug plans (Part D). The company's Medicare Advantage products are a major driver of its growth, appealing to the aging U.S. population seeking comprehensive, flexible coverage options. Additionally, Humana offers employer group health plans, dental and vision insurance, and Medicaid services, but its focus on Medicare solutions has positioned it as one of the largest providers in this space.

Humana is financially robust, with consistent revenue growth fueled by its Medicare products. As of 2023, the company’s revenue exceeded $92 billion. Its strong financial performance is driven primarily by its Medicare Advantage plans, where it has one of the largest enrollments in the U.S. market. Humana's strategy of vertically integrating healthcare services, including partnerships with healthcare providers and its in-house clinics, helps manage costs and improve patient care, providing a competitive edge in an increasingly cost-conscious healthcare market.

An interesting fact about Humana is that in 2015, it was the target of a high-profile acquisition by Aetna. However, the merger was blocked by federal courts due to antitrust concerns, marking a significant moment in the healthcare industry. Despite the merger’s collapse, Humana remained resilient and continued to thrive on its own. In 2021, the company announced plans to focus even more on home healthcare, underscoring its commitment to innovation and patient-centered care, particularly for seniors.

Pros
- Extensive Medicare Offerings: Humana is a market leader in Medicare Advantage plans, providing a broad array of plan options with comprehensive benefits, which include dental, vision, and hearing services.

- Innovative Care Delivery: Humana has made strides in integrating healthcare services, such as owning and partnering with healthcare providers to offer more coordinated care. This vertical integration helps control costs and improve patient outcomes.

- Strong Financial Health: Humana's financial position allows it to reinvest in its technology, customer service, and healthcare partnerships, staying competitive in the rapidly changing healthcare environment.

Cons
- Medicare Focus: While being a leader in Medicare Advantage has its advantages, Humana’s business model relies heavily on this segment. Any significant regulatory changes or shifts in government policy could impact their profitability.

- Competition and Market Saturation: The Medicare Advantage market is becoming increasingly competitive, with other major insurers like UnitedHealthcare and Anthem posing significant challenges. This puts pressure on margins and customer acquisition costs.

- Merger and Acquisition Risks: Past attempts to merge with other companies, such as Aetna, have been blocked. While this hasn't hurt the company in the long run, future M&A activities may face similar regulatory scrutiny, which could limit growth opportunities.

In summary, Humana stands out as one of the leading health insurance companies in the U.S., with its deep focus on Medicare products and innovative healthcare services. Its financial stability and dedication to coordinated care make it a strong player in the industry, but it also faces risks tied to its dependence on Medicare and increasing market competition.

Humana MAPD Commission Update
Miscommunication from Local Markets on Initial Year Comp Proration:
•Local Market reps are telling agents that not all plans are prorated for initial year
•Our national rep verified all plans are prorated:
We had an initial sale proration model and chart in the PPP and that has been in existence for some years now which applies to all plans. The recent change of proration of the second payment-initial sale applies to all plans as well. There are no plans that are exempt and pay the full true-up on the 2nd payment.
 
•The PPP released on 3/2 includes all plans that are non-commissionable
•LA Pro and MID are updated accordingly
Commissions Mar 19, 2026
Humana Blackout Reminder

2/12/2026 - Effective immediately we are no longer honoring New Agent Contracting  Requests at this time.   We are hopeful that the Producer Onboarding system will be updated within the next few months, and Partners will be able to send their own Contracting Requests for new to Humana agents.

Contracting Mar 19, 2026

New household discount requirements for Medicare Supplement plans issued by Humana

Please be advised of upcoming changes to the household discount qualification requirements for Medicare Supplement (Med Supp) plans issued by Humana in select states. 

What’s changing 
Effective for applications signed March 26, 2026, and after, Humana will transition from the Enhanced Household Discount (EHHD) to the Household Discount (HHD) in the following states: Georgia (GA), Illinois (IL), Kentucky (KY), Oklahoma (OK), and Pennsylvania (PA). 

New qualification criteria 
To qualify for the household discount in the products and states listed below, applicants must reside with at least one other individual who is currently enrolled or enrolling in a Medicare Supplement plan issued by Humana. 

Affected products and states starting 3/26/2026 

  • Humana Medicare Supplement Plans: GA, IL, KY & PA 
  • Humana Achieve Medicare Supplement Plans: IL, OK & PA 


Application process
If an applicant qualifies for the household discount, please provide the enrolled or enrolling member’s name and Medicare ID on the application when using either the Humana Enrollment Platform (HEP) tool or paper applications. Ensure that you use the new paper application version for all applications signed on or after March 26, 2026, or it will be denied, potentially delaying coverage. The HEP tool will reflect the new application form beginning March 26, 2026.  

Existing policyholders 
There is no impact to current members or future members with applications signed prior to March 26, 2026, and they will continue to qualify for the Enhanced Household Discount. 

Enrollment Mar 10, 2026

Humana Blackout Reminder

2/12/2026 - Effective immediately we are no longer honoring New Agent Contracting  Requests at this time.   We are hopeful that the Producer Onboarding system will be updated within the next few months, and Partners will be able to send their own Contracting Requests for new to Humana agents.

Contracting Mar 05, 2026

The Humana Medicare Supplement Agent Field Guide has been updated to reflect the
below updates:


• Removal of Vermont. Product closed effective 12/31/2025.
• Removal of HumanaFirst Value Added Service. No longer offered 1/1/2026.
• Updated AM Best Rankings Link for December 2025.
• Revised verbiage for Indiana birthday rule effective January 1, 2026.
• Updated verbiage for Submitting Proof of Guaranteed Issue on Page 19.
• Updated Premium/Billing Section verbiage on Pages 20-21.

Carrier Operations Mar 03, 2026